Best adults-only hotels in Marbella: find options near you

We had a fabulous 3 night stay at the Hard Rock Hotel Marbella. The staff on reception were always really helpful and friendly, nothing was too much trouble. Ignore the people complaining about having to pay a deposit when you arrive, this is only if you want to charge items to your room. If you are happy to pay for drinks etc as you have them, you do not need to pay anything extra.Our room was spotlessly clean and the complimentary cans of water were a welcome touch. The rooms are well soundproofed and we could not hear any of the outside noise.The two pool areas are fantastic, we spent each day around the main pool area (as the music is louder there and it has a more lively vibe). The staff around the pool were brilliant and nothing was too much trouble. The rooftop pool is also lovely, it has a more chilled and laid back atmosphere.The buffet breakfast was excellent, there was so much choice and everything was fresh.We will definitely recommend this hotel and can’t wait for our next visit

We had a nice stay, but the highlight of our experience was definitely Bouchta, the chef at the dinner buffet. He was always smiling, genuinely kind and incredibly positive. You could see how much he cared about every guest, always doing his best to accommodate requests and going the extra mile to make everyone happy. His passion and warm attitude truly represent what hospitality is all about. Thank you, Bouchta!

I had an incredible experience at the Hard Rock Hotel event on the 14th of June with Loco Bongo. I went with my girls and we booked the VIP big roof sunbed next to the pool and from start to finish everything was amazing. We were warmly welcomed at the entrance by the manager and personally escorted to our area, which immediately set the tone for a luxury experience. The setup was beautiful, with bottle service presented in a stunning floating display that made everything feel extra special. The food and drinks were great nachos, burgers, fries, cocktails, beers, and mojitos, gin and tonic all constantly refreshed and served quickly by attentive staff. The entertainment was next level, with performers coming right to our sunbed, interacting with us, and even doing a mini performance just for us, which made the night feel so personal and unforgettable. Overall, the service was outstanding and the whole experience was luxury, fun, and pure vibes. Definitely one of the best nights I’ve had – I’ll 100% be back. 🫶🏾

I loved everything about this hotel. The staff were excellent, the balcony views were beautiful, and there was visible security throughout the property. However, I did notice sex workers in the lobby. They seemed to enter through the beach access with guests and would wait near the elevators. While this may not be entirely under the hotel’s control, it was something I noticed during my stay. The location is not that close to puerto banus as it seemed via the map, it as 15-20mins walking I also wasn’t a fan of the wristband system. I stayed for four nights, so I had to shower and tan with the wristband on the entire time. As a Muslim, it also made performing wudu (ablution) less convenient. Another issue was that the wristband didn’t always work on the first try. From both a security and convenience standpoint, I don’t think it’s the best solution. If someone were following you, needing to stop and repeatedly scan the wristband before the door unlocked could be frustrating and potentially unsafe. Traditional key cards would be a more reliable and efficient option.

I want to especially outline the restaurant service and stuff. They are absolutely amazing people! Always polite, respectful, friendly and helpful. They food is just amazing as well, Chef Bouchta is making stunning food, especially grilled sea bass and meant, he’s always helping with everything there and is being highly professional. I’m absolutely grateful for the experience at the restaurant every time I come for dinner or breakfast. Those amazing professionals just took my heart and soul!!! Thank you!!!!!!!!!!!

We had a fabulous 3 night stay at the Hard Rock Hotel Marbella. The staff on reception were always really helpful and friendly. Ignore the people complaining about having to pay a deposit when you arrive, this is only if you want to charge items to your room. If you are happy to pay for drinks etc as you have them, you do not need to pay anything extra. Our room was spotlessly clean and the complimentary cans of water were a welcome touch. The rooms are well soundproofed and we could not hear any of the outside noise. The two pool areas are fantastic, we spent each day around the main pool area (as the music is louder there and it has a more lively vibe). The staff around the pool were brilliant and nothing was too much trouble. The rooftop pool is also lovely, it has a more chilled and laid back atmosphere. The buffet breakfast was excellent, there was so much choice and everything was fresh and tasty. We will definitely recommend this hotel and can’t wait for our next visit

What an amazing hotel! On arrival we were greeted by super friendly staff and were checked in by Tyler who was absolutely superb. He explained all of the amenities in the hotel and offered to book reservations for us for anything we wanted to do. The hotel itself is luxurious and classy, food and drinks all excellent. The pool is stunning and we thoroughly enjoyed the DJ’s playing around the pool in the afternoons. No sunbed wars, just very chilled and relaxed atmosphere. Rooms are beautiful with high quality bedding and toiletries, we had a fabulous view over both pools. Literally cannot fault any aspect of the hotel. The staff are all fun and friendly and cannot do enough for you, our room was cleaned every day by very smiley cleaners! We even had a bottle of bubbly waiting for us in our room as we were celebrating our anniversary. We were made to feel special for the whole visit and can’t recommend this amazing hotel enough. Special thanks to Tyler for the welcome he gave us and the top notch service. We will definitely be back. 11/10

A wonderful holiday at this gorgeous hotel. We had a large beautiful suite (V31) in a traditional Spanish style with all the mod cons which was on the top floor of this block in a quiet location but within easy reach of both the vibrant Plaza with its wide range of excellent restaurants that came alive at night and the relaxing beach area with its beach club facilities pool and range of restaurants|We particularly liked the restaurant offering at the beach. Having a small version of the main Nobu restaurant there in a lovely outdoor setting shaded from the sun by a pergola of bio diverse plants with an integrated mist system to keep us cool when required made for a very special experience. |I have had the opportunity to stay at some of the best hotel chains in the world including the One and Only, Mandarin Oriental, Four Seasons, Oberoi Eden Rock etc and this hotel without a doubt had the best breakfast offering I have ever experienced. It was unbelievable and included and if you have kids it included a chocolate fountain!|The staff at the hotel went out of their way to make the holiday enjoyable and that included everyone from the restaurant and spa staff to the reception and concierge staff. We even liked the thoughtful touch of a little something left for my wife on her birthday even though we had not told them about it. |Very much look forward to coming back soon.

Let me start this with saying this is my first time leaving a bad review, as usually, I am very understandable. Very disappointing experience. At $1700 per night per room, the quality felt more like a $100-a-night hotel. The room was in poor condition, the bathrooms had mold, water in the shower would not drain and the overall property felt old and extremely poorly maintained. The swimming pool was dirty, and the beach setup was another huge disappointment, not something I would expect at a five star resort. After seeing the condition of the hotel, we decided to cut our vacation short and leave early.This hotel is nowhere near worth the price.

Classic in Marbella. All you need for ful relaxation!

Beautiful resort with fantastic service but very disappointed that the front pool by the beach now has a minimum spend of €200 per bed, per day for residents!! Only free access to the two remaining pools and not enough beds for the whole resort and the Airbnb’s!!||||Never stayed in such a premium hotel where you have a minimum spend to use their main pool and hardly any beds if you do want to pay!||||Fully understand if people want to come that aren’t staying they must pay, unfortunately not catering for families any more and after many happy years we won’t be coming again!

Puente Romano is one of my favourite hotels I’ve ever stayed in, and one I still think about long after leaving.||The breakfasts are incredible—especially at La Petite Maison, where you can enjoy amazing food with beautiful sea views. The whole hotel is surrounded by lush greenery, so it feels more like staying in tropical gardens than in the middle of Marbella.||I also love that some of Marbella’s best restaurants are right here in the hotel, so every evening can be a completely different experience. Whether you feel like relaxing at the spa, working out in the gym, or playing tennis or padel, there’s always something to do.||What really makes it all come together is the fantastic service. Everyone is so welcoming and attentive, making every stay feel effortless and special.||I can’t recommend Puente Romano enough—it’s a place I’ll happily return to again and again.

Puente Romano is the place to be in Marbella when you are looking to be in the heart of the buzz. With it’s spacious garden and large rooms, this resort makes you feel intimate as though you live in an traditional luxurious Andalusian village. The bedrooms are renovated and have very comfortable facilities. The pools are themed (Coya, Nobu pool and more) There is wonderful staff that is always handy to help. The resort has the coolest gym and spa from six senses. The tennis club and kids club is their unique value too! Overall a memorable stay to have a staycation or discover Marbella.

I was impressed by this amazing Hotel and this concept. After working so hard tge last weeks, I needed hideaway for me. And I find it, right when I entered the Hotel. Beautiful Design, friendly stuff, exquisite Restaurants amd a stylish club. It was the opening from Coya Suite, which is a incredible concept. I will come for sure again.

Home a few days after an amazing stay at this hotel. From the moment we walked in till we left the staff were fantastic and I mean all the staff. We had one of the penthouse rooms which was great and would recommend it to everyone. We also were all inclusive the food in the buffet restaurant was great and the snack bar was fab too.We wven had massages that where brilliant and the beach club was super we went there twice. Infact we enjoyed it that much we are booked for next year again.

Very nice and clean ! Excellent location.

My experience at this hotel was absolutely terrible, mainly because of Adriana and the reception manager. I was traveling with my child, and the reception staff refused to let us check in because my daughter’s age in their system was slightly different from the age on her passport. She is a child, and this has never been an issue at any hotel I’ve stayed at before. Instead of handling the situation professionally, Adriana and the reception manager were rude, dismissive, and completely unwilling to help. They embarrassed me in front of other guests and forced me to pay an extra €200 per night. When I said I would rather cancel my stay and asked for my money back so I could book another hotel, they refused. I was even told, “If you don’t like it, leave the hotel.” That is one of the most disrespectful things I’ve ever heard from hotel staff. As if that wasn’t enough, the room was full of mosquitoes, and the cleanliness was far below the standard expected from this hotel. This was one of the worst customer service experiences I’ve ever had. Adriana and the reception manager made what should have been a pleasant family trip incredibly stressful and humiliating. I would never stay here again and would strongly advise others to avoid this hotel.

Great hotel, very nice friendly staff, rooms were very spacious and very clean, pool temperature was nice, lunch ( all inclusive) on the patio was very good, pick off the menu, great choices. Nice to have a laugh carte and not have a buffet at lunch. Dinner was good, something for everyone, not the biggest selection but good enough. Staff around the pool were very friendly. Location was ok, 15-20min gentle walk into Puerto Banus. Cocktails poolside were very good, in plastic glasses of course for safety, and decent plastic glasses. Gym small but adequate.

We stayed at Iberostar Selection Marbella Coral Beach for a girls weekend and had a really lovely experience.||The location was ideal for us, as it is close to both Puente Romano and Puerto Banus. the room was quite big so it was really comfortable, and all the staff we met were soo friendly and helpful.||Breakfast was probably our favourite part of the stay. There was a lot to choose from, the fresh avocados were amazing, and we also really appreciated the late breakfast option after going out the night before hehe :)||Overall, we had a great stay and would happily come back :))

Having read so many positive reviews before booking our stay at Iberostar Selection Marbella Coral Beach, my expectations were incredibly high. I am thrilled to say that the hotel not only met them but managed to exceed them in every possible way! From the moment we arrived, we were blown away by the wonderfully kind and attentive staff. The cleanliness throughout the entire property is flawless and deserves a special mention. Another highlight for us was the food, as the quality and variety at both breakfast and dinner were absolutely outstanding. As a delightful bonus, we loved the resident turtles in the enclosure between the rooms, which was such a unique and charming touch! If there is one area where the hotel could improve, it is enforcing restaurant etiquette during dinner. The hotel has a dress code, yet we witnessed guests sitting down for dinner in wet swimwear and flip-flops. Additionally, some guests were loudly watching videos on their phones without headphones, disrupting the lovely ambiance, and the staff unfortunately did not intervene. I highly recommend that the team gently reminds guests to respect the rules and the comfort of others. However, despite this minor issue, it would be unfair to deduct any points because the overall quality, hospitality, and atmosphere are undeniable. This hotel hands down deserves a full 5-star rating and we will definitely be back!

We stayed for 7 nights as a family and, unfortunately, left disappointed. Due to a booking error, we had to amend our reservation on arrival and ended up paying over £5,100 for our stay. While I completely understand paying more for additional guests, I was surprised that this price was for a standard double room rather than a junior suite or a more spacious family room. At this price point, we expected a truly premium experience. Sadly, the service and facilities didn’t reflect the amount we paid. Check-in was stressful, and although our luggage was taken to our room after check-in, there was no assistance from the taxi to reception despite my husband having a broken foot. The pool area and sun loungers were often not as clean as expected, the filtered water stations tasted unpleasant enough that we bought bottled water from the supermarket opposite, and some of the daytime bar staff came across as unfriendly. In contrast, the younger members of staff were excellent, friendly and a real credit to the hotel. As a family, we were also surprised by the lack of activities for children during our stay. Overall, this isn’t a terrible hotel, but it simply didn’t deliver the level of service, comfort or attention to detail that we expected for a holiday costing over £5,100. There are many positives, particularly the younger staff, but unfortunately the overall experience did not justify the price we paid.

Gorgeous hotel that lived up to all expectations. Exceptional staff with great attention to detail. Clean, quiet, and modern rooms. Amazing gym with stunning views. Beautiful pool area and just a few steps to the beach and everything to experience on the boardwalk. And good food on top of all that. Highly recommend this lovely hotel and will return!

Amazing hotel, clean, remodeled, perfect location, nice staff. Perfect!

We spent a week at the hotel in May this year. The location is super, close to Orange Square and Marbella shops. The pool is heated and staff at the pool were great.|Our room had a sea front view and was satisfactory.|Breakfast was good and staff helpful and courteous. |The only disappointment is the main restaurant menu. It was disappointing not just for myself as a vegetarian but also for my husband who is not. The pasta dish was more than al dente it was chewy, it came with what can only be described as a balloon of buretto cheese which when cut into became a milky mess over the pasta. I opted a few nights for the veggie burger which was good. There was simply lack of choice. There was an excellent waitress name Roxanna, very professional, we always hoped for her to serve our table. The other staff in the restaurant were okay but a bit hit and miss at times.|We dined at the beach restaurant which I found underwhelming and very busy.|Otherwise, this is a very good hotel and I will definitely be returning soon.

Absolutely wonderful property. We enjoyed a relaxing week in a seafront room. The “selected” option worked very well for us and offers a quiet area for breakfast with excellent service. Other perks with this option include a lounge (little sandwiches and desserts, snacks, and even drinks and fresh juices), and entry to the very relaxing therapy pool with jets and cascading spouts. Our room had a unique design, with a shower and toilet cubicle to one side of the entry, and double sinks and a soaking tub on the other side. Beyond was a small bedroom and beautiful balcony. There are many room categories available, including suites with lounge areas, or those with a jetted tub on the balcony. Keep in mind the resort has a rather small footprint, and is family friendly, so there could be some noise from the pool below in seafront room category. The tradeoff is delightful views. We loved the location of the hotel, with direct access to a promenade lined with restaurants. It’s also a few minutes walk to the charming old town. We would not hesitate to recommend this world class hotel. Heartfelt thanks to the outstanding staff, particularly our breakfast hosts and servers. We hope to see your smiling faces again!

Was here celebrating a special occasion with my wife. They gave us a room that was overlooking what appeared to be a war torn building, neighboring the resort with no sunlight. Forcing us to pay more money to change the room. They gave us an option of a ” full sea view” which was anything but that (see picture). They charged us an arm and a leg to upgrade and didn’t deliver on what they said it would be. Then our room was located side-by-side by the staff equipment room, which had the door clacking at all times which made it difficult for us to sleep. When room service started in the morning there was so much noise which made it impossible to sleep in. The power went out in our room, which took a long time to fix. The concierge felt like they were doing us a favor with every thing that we asked and actually messed up one of our reservations in the process of adjusting it Everything revolves around money in this hotel. Even if you want to rent a bike, they charge you €25 a day. Want to use the indoor pool? That’s a charge. Breakfast in the morning was great though.

Top-Notch Property and Great Staff Recovery, But Lacks Financial Transparency ​I am giving this hotel 5 stars because the room was amazing, the view was breathtaking, and when we experienced two issues, the management handled it beautifully and compensated us like a true luxury establishment. ​My only serious critique is regarding their half-board upgrade. Charging guests €150-€200 for an upgrade, only to find out it covers a mere €50 per person at the venue, is highly misleading. In their restaurants, if you order a standard dinner consisting of a starter, a main course, a dessert, a glass of wine, and a soft drink, the bill easily reaches around €200 per person. A high-end hotel should not play these hidden-fee games; it ruins the premium experience. I highly recommend the hotel, but strongly advise against taking the half-board package until management corrects this.

I’ve been fortunate to travel extensively and stay in many beautiful hotels, and I can confidently say this is one of the best I’ve ever experienced. From the moment you arrive, the service is exceptional. The team is genuinely warm, attentive, and welcoming, which sets the tone for the entire stay. The location is unbeatable, with everything conveniently within walking distance. The pool and beach areas are stunning and incredibly relaxing, especially the sunbeds by the water. It’s the perfect place to unwind and switch off. Breakfast is excellent, with a wide variety of options and beautiful views, and the decor throughout the hotel is elegant and thoughtfully designed. Lounge access was a great addition, and having snacks and drinks available during the day made the experience even more enjoyable. The room was quiet, comfortable, and well designed, with a beautiful bathroom. One of the highlights was falling asleep to the sound of the waves. At one point, one of us even chose to sleep on the balcony just to fully enjoy it. This is a place where you can truly disconnect and relax. I’m already looking forward to coming back. Thank you for such an incredible stay. Highly recommended. Don’t hesitate to book.

Second time staying here and room is spacious and well designed. Facilities are a bit aged but well maintained. Swimming pools are clean and not crowded in February. Plenty of restaurants in the hotel and nearby. Friendly staff and decent services.

We had an absolutely wonderful stay at Marriott’s Marbella Beach Resort in Elviria, just about 20 minutes from the heart of Marbella. This resort truly delivers a luxury experience from start to finish. The guest service is exceptional—warm, attentive, and always ready to help, which made us feel welcome throughout our entire stay. The amenities are outstanding. We especially loved the two heated indoor pools, perfect for relaxing regardless of the weather, as well as the multiple outdoor pools surrounded by beautiful landscaping. The two large jacuzzis were a highlight, and the spa area—with its sauna and Turkish bath—added an extra level of relaxation. Another detail we really appreciated was the well-stocked minimarket on site, which made everything so convenient. We stayed in a spacious and comfortable two-bedroom villa with two bathrooms and a fully equipped kitchen. It was perfect for our group—plenty of room, very clean, and thoughtfully designed for both comfort and functionality. Overall, this resort exceeded our expectations. Whether you’re looking for relaxation, comfort, or a high-quality vacation experience, this is a fantastic choice on the Costa del Sol. We would absolutely come back!

We had a wonderful stay at Marriott’s Marbella Beach Resort. The customer service was outstanding, especially at the reception and concierge, where the staff was always friendly, welcoming, and eager to help.||The accommodations were excellent. The rooms are exceptionally spacious, beautifully decorated, spotless, and equipped with everything needed for a comfortable stay. The beach is absolutely breathtaking, and the quality of the beach beds and umbrellas makes it an ideal place to relax and enjoy the Mediterranean.||There are, however, a few areas that could make this resort even better. Breakfast currently begins at 8:30 a.m., which is too late for guests leaving early for tours or day trips. A 7:00 or 7:30 a.m. start would be much more convenient. Additionally, the breakfast selection should showcase more authentic Spanish cuisine rather than focusing primarily on a standard continental breakfast. One of the greatest pleasures of vacationing in Spain is enjoying its incredible food.||The restaurant menu could also be improved by offering more traditional Spanish dishes instead of emphasizing pizza, hamburgers, and chicken wings. The limited menu often encourages guests to dine elsewhere in the evenings. Adding room service would also be a valuable enhancement.||Finally, the resort would benefit from beach bar service, more entertainment throughout the day and evening, and a livelier atmosphere with music and activities that appeal to younger guests. At times, the resort feels geared primarily toward older visitors.||Overall, despite these suggestions, we had an excellent stay. The outstanding service, beautiful accommodations, and spectacular beachfront location make this a resort we would gladly recommend and visit again.

I left this resort feeling genuinely disappointed. While the property itself is beautiful and well maintained, the overall guest experience fell far below what I expect, especially as a Marriott Platinum member. The biggest issue was the service. With the exception of one staff member, the restaurant employees rarely smiled, appeared disengaged, and did not deliver the level of hospitality you would expect from a Marriott resort. Rather than feeling welcomed, we often felt like an inconvenience. Another surprising policy was being required to pay for restaurant orders in advance, even after providing our room number. This is not the experience I have come to expect at Marriott properties and made us feel as though there was little trust in guests. The most frustrating part of our stay happened on checkout day. Breakfast finishes at 11:00 a.m., and when we returned to our room at around 11:30 a.m to pick up my luggage., our key cards had already been deactivated. My family was locked out of the room with all of our belongings inside. I had already requested a late checkout, yet instead of resolving the issue quickly, I had to return to reception and wait while the staff took a long time to restore our access. What made the situation even more disappointing was the attitude of the reception manager. Rather than showing empathy or taking ownership, I was left with the impression that restoring access to our own room was somehow being done as a favor. There was no apology, no sense of urgency, and no recognition that we were standing outside our room with our family locked out. Loyalty should mean something. As a Marriott Platinum member, I expect to be treated as a valued guest, not as someone asking for special favors. At no point during this stay did we feel appreciated or made to feel at home. The facilities are excellent, but a beautiful resort alone is not enough. Hospitality is about people, and unfortunately that was the weakest part of this experience. We left frustrated and disappointed, and this has been one of the least welcoming Marriott stays we have experienced.

Our first time at a Marriott Vacation Club and we would definitely do it again and wish we had found this accommodation type sooner. ||The staff were all so helpful and friendly, from the welcome by the security guard all the way through every area of the hotel. ||We loved having the space of a 2 bedroom apartment with balcony, lounge, dining area and kitchen. We didn’t cook but liked the fridge and home comforts. ||I guess we had a newly renovated unit as the soft furnishings were all spotless. I’ve added some photos as couldn’t find any renovated rooms online. The wardrobes and bathrooms all still need work but that didn’t detract from our stay. ||Positives (there’s loads) |-Space|-Black out blinds that work |-Utility room with washer, dryer, ironing board etc |-Daily housekeeping, like a hotel |-Buffet breakfast onsite with a 20% discount for guests, we did this daily (fresh made omelettes, lots of choice and good coffee/pastries)|-Outdoor pool was a great space, too cold in April but an indoor pool as an easy back up |-Direct access to the beach with the best sunsets |-Activities / entertainment available daily, we did a few things like badminton, shuffleboard, giant chess, bingo all were great |-The whole place is pristine, constant cleaning throughout the week |-The gardens are lovely, so well looked after and beautiful planting|-Restaurants are good. El Med one night and Charlie’s another. Otherwise we went to local places a 5min drive or 20min walk. ||Negatives (very few) |Onsite market is expensive but ok for back up (2 supermarkets close by) |Time share selling. We were called daily on my mobile and unit phone which we ignored so they started leaving written messages. We just ignored and they stopped.

We rented a 3 bedroom apartment for a 4 night stay in June of 2026 at Marriott’s Marbella Beach Resort. While we enjoyed our stay, I would not return to or recommend this property. Although this may be a higher quality resort in southern Spain, for the price it falls far short of expectations in so many little ways when compared again other beach destinations. If staying here, I would highly suggest renting/parking a car because your food options, while of good quality, are limited and quite overpriced. ||The apartment was large with a very comfortable living space but is clearly showing its age and comes very poorly equipped. The beds are very firm and the pillows were quite uncomfortable, resulting in sub-par sleep. We were also disappointed with the in-room coffee which tasted terrible. We visiting the hotel market instead to only be able to get coffee or espresso from a machine. Beach towels must be brought down from the room and are not regularly cleaned/washed.||The property grounds include numerous activities and are very well maintained. In addition to the main pool, they have a football/basketball cage, ping-pong tables, indoor swimming, and other amenities which are very nice! Unfortunately, our family was place in a room overlooking the adults-only quiet pool on the far side of the property so it was a good walk to do anything. Access to the units comes via the exterior of the property along the road. Also, at night they close off half the property so you need to walk an extra 10 minutes just to access the beach (only one access point after-hours). While not a huge deal, I would much rather be spending the time ON the beach rather than navigating around the hotel’s pool barriers. ||The beach outside the property is nice but quite rocky once in the ocean. The waves are small and you must pay to rent beach chairs. ||After traveling throughout Spain for 2 weeks prior we expected a lot more from these accommodations given the high cost.

This resort truly has it all. It’s beautiful, conveniently located right off the highway, and the suites are spacious, comfortable, and fully equipped with everything you could need. But what truly sets it apart is the team that runs it—the staff are simply exceptional. We’ve stayed at many resorts over the years, but we’ve never experienced hospitality like this. When we left for the airport, I realized I’d forgotten my very expensive ring. It was too late to turn back, and I was devastated. But what happened next was incredible. Several members of the staff immediately began searching for it and stayed in touch with me by email throughout the process. When it wasn’t found right away, they didn’t give up—they kept looking every day. By the fourth day, I had accepted that it was gone for good. Then, on the fifth day, I received an email: they had found it! Their honesty, persistence, and genuine care amazed me. One of the staff (Martina Spinetti), ensured that the ring was packaged and shipped right away, keeping me informed of the tracking no. Marriott continues to prove itself as an organization built on integrity and class. From start to finish, their service was exceptional—both during our stay and even after we had left. Special mention should go to Samsahara Bigorre and Martina Spinetti for their dedication to help over the course of a few days If I could give them more than five stars, I absolutely would. Linda Gysbers and Dennis Gregor Ontario, Canada.

Isabel from guest services was just totally amazing and made our stay at this hotel just so perfect. She was so professional and has the ability to really connect with us as customers and made us feel important. We can’t thank her enough and I hope management appreciate her and the values she adds to this hotel. We wish her the very best in her career and future ! ❤️❤️

We went for a mini-break during which my husband celebrated a birthday, “the best ever”, he declared (and he has had more than 80!) This was mostly due to the excellence of the Don Pepe Hotel (slightly enhanced by perfect weather). In every area the hotel was superb, the very comfortable room, the superb breakfast buffet which provided a wide choice of meats, cheeses, fruits plus individually cooked items, the wide choice of restaurants for lunch and dinner, but above all the friendly, high quality of service. The staff in every department, without exception, were happy to go above and beyond to ensure our total satisfaction. We are left with a lovely memory, thanks to all especially the staff of the Erre restaurant.

Stunning setting and phenomenal service – both combined to make this a dream hotel for us. We were celebrating and are much indebted to Francisco for his kindness and professionalism and for going out of his way to help us . Francisco is a real ambassador for the Gran Melia . – this is our first stay at Melia and because of Francisco and the wider team we will definitely make Melia our first choice when looking for a hotel. Thank you Francisco. All the staff we met were lovely . A big shout out to the breakfast team you were magnificent – pleasant and helpful despite busy service . We loved Lucia’s smile and warmth, Yvonne’s welcomes, and the gentlemen and ladies who served us were amazing. The young man who looks after the water and room refreshments was so friendly and chatty and our housekeeping and evening service ladies were wonderful. The food was of a high standard at breakfast and at Bardot and the pool. We also enjoyed a meal at China Crown and the ambience at buzzy Cappuccino. The pool concierges were great always there to sort a sunbed or bring a drink or snack. Our stay was pure bliss and we really hope we can return and enjoy the reinvented Don Pepe and in the meantime sample a few other locations with Melia. Thank you you made us very happy

We stayed three nights to celebrate our Golden Wedding Anniversary. The staff were all amazing and looked after us so well. We were upgraded to a Royal Suite and given champagne and strawberries. All lovely touches to make us feel special. ||The pool area was great and lovely views over the sea. Stewards look after you very well.||We are breakfast in the Red Room and also some snacks at lunchtime. ||The first night we ate in Erree, good food and great service. The third night in the Japanese restaurant – again wonderful food. We could walk into Marbella along the boardwalk. ||We look forward to returning when the refurbishment has been completed. ||Thank you for making our stay so memorable.

From the moment we arrived back at Don Pepe we felt ‘back at home.’ Lovely warm welcome and speedy check in to a Red Level Room. Beautiful sea view room – which was serviced daily by the charming room team. All the staff are amazing and go out of their way to make sure you are enjoying your stay. The beautiful grounds help you to relax between meals. Hopefully the ‘Breakfast Room’ will return once the hotel has been refurbished. Can’t wait to return in 2027

Wonderful holiday. The Red Level team were so welcoming as always. Lovely to see the team again and catch up with Louise.||The breakfast team provided a wonderful buffet especially tasty omelettes. ||Excellent friendly service from arrival to departure. We wish the team all the best and we hope the renovations will not change the wonderful gardens or reception.||Thanks from the Murray family

Location is the best and therefore fabulous views all over the coast. Gardens are beautiful as is the lobby bar and terrace Red Level rooms are spacious ,function well with balconies to the sea. Housekeeping is very good All the staff here are some of the best you will ever come across. Charming, helpful professional…they make this hotel what it is…a lovely place to stay We wish them well with their refurbishment plans and I know that most guests will return!

We stayed for 5 nights. Very helpful at check in. We arrived at 11:00 am and got our bracelets. We could not get into the room yet so we put our bags in the bag room. You need €2 for the lockers. They have a limited amount. You also need to give a €10 deposit for pool towels and €1 per token for a drink cup. (You can bring your own cup). The food was very good with a wide selection. We never had lunch as they have a snack bar near the pool and the kids were happy with the selection. The pools are great with slides and in the deep pool they have a morning and afternoon exercise class. They also have a shallow pool for younger children. The restaurant had themed evenings ranging from Italian, Japanese, Mexican and Spanish. They also have a free transfer to the beach In a mini bus. The driver was very friendly and she made a good effort with the children. Overall we had a very enjoyable stay and hopefully will be able to go back again.

We really enjoyed our stay, and the kids absolutely loved it. Thanks to Frank and all entertainment team made it fun for adults as well as for the kids. Our room was always spotless, thanks to Seher, who took wonderful care of it throughout our stay. Her attention to detail and kindness were truly appreciated.

We are incredibly happy with Sever’s service. Our room was spotless every day, and everything was cleaned with great care. She is such a kind, friendly, and lovely person. The sweetest part was that every day she surprised us with a new towel art creation on our bed. It was so creative, thoughtful, and always brought a smile to our faces. Those little touches made our holiday even more special. Thank you, Sever, for your hard work and for making our stay so memorable. We hope to see you again on our next visit!

The AluaSun Marbella Park hotel is not modern, but it has been renovated and you can see that it is regularly maintained and well cared for. It has all the necessary amenities and is very clean, with daily room cleaning and fresh towels. The area around the hotel is very pleasant, with a park between the hotel buildings. For those who want it, there is a well-kept swimming pool with plenty of sun loungers. The restaurant serves good and varied meals, and the staff take great care to ensure cleanliness and comfort. For me, there was one small downside: the mattress was too soft, which made it difficult for me to sleep, but that is a matter of individual preference. The hotel’s location really calls for having a car, especially if you want to go sightseeing rather than just stay at the hotel. It is true that the hotel is well connected by bus, but then the journey takes much longer.

Me and my family stayed at AluaSun for 10 days, we chose the hotel as it is the only hotel in Marbella with a water park for our children. Little did we know me and dad would be enjoying the water park just as much :p. The hotel did not disappoint in many ways. The service was impeccable, the staff were brilliant! And our room maid Seher was an absolute GEM! The entertainers by the pool were great. They have a kids club on most of the day so parents can have a little rest which is fantastic. Everything was just brilliant. We will definitely be coming back to the same hotel next time.

AluaSun Marbella Resort was amazing we stayed for four days! We checked in with Paloma who is such a nice personal friendly employee. She let us know the perks. We found out our breakfast is free in the mornings which is huge variety of food from fruits to cereals to cheese, meat, buns, fruits, pastries, etc… options are endless you can eat us much as you can. Healthy choices as well. When you come into the buffet area they check you in with what room number you’re from. This resort for some is a package deal all inclusive with drinks. There are three pools two for Amalie with children one just for adults behind do around 15 lounge chairs. I was only able to use it for one day we had too many excursions to do. The hotel has those also available for people staying there but my husband booked for us from home much cheaper on our own but those who need a guide take advantage. The only disappointment was you had to pay for parking $12.00 euros a day but Paloma mentioned to park at the mini strip up the hill it’s free you won’t get towed so we did. Everyone was exceptional friendly. My favourite drink Tinto de Verona excellent drink.

I would not recommend this hotel. The rooms and common areas were very dirty, and there were cockroaches everywhere. We also saw many other insects throughout our stay, which made us feel very uncomfortable. Cleanliness was far below an acceptable standard, and it was difficult to relax because of the hygiene issues. Another major problem was the housekeeping service. The housekeeper kept knocking on our door between 7:00 and 9:00 a.m. while we were still asleep. We asked for our room to be cleaned later in the day, but after that, nobody came back. As a result, our room has not been cleaned for an entire week. Overall, this was a very disappointing experience, and I would not choose this hotel again or recommend it to anyone.

We had a wonderful stay. The location was perfect, the breakfast was amazing, and the comfort and accessibility were fabulous. The complimentary water and chocolates in the evening were a lovely touch and made our stay feel even more special. We would happily return and highly recommend this hotel.

The hotel was very clean and comfortable, and we really enjoyed our stay. The room was spacious, and they provided complimentary drinking water. The staff were helpful and quickly provided an iron and ironing board when I requested them. They also provided toothbrushes and slippers. The only downside was the parking, which, like many hotels in Spain, was not included and cost €19 per day. Overall, it was a pleasant stay, and I would happily stay here again.

We had a very pleasant stay. The people working here were very nice and helpful, the breakfast was very good and what I like the most is the little surprise gifts we got during our stay. Thank you and we will see you in the future!

Great hotel with an excellent breakfast, including delicious churros and local Spanish pastries. The location is perfect, and the room was very cozy. We booked through KapsEscape, and their service and recommendations were outstanding. The hotel really impressed us, we felt well looked after throughout our stay. Amenities were great, with welcome drinks at entrance infused water and chocolates in the room. They went out of the way for a special anniversary surprise, with strawberry choclates and drink. Breakfast service was excellent, and the food tasted amazing. Thank you

I have visited many hotels in Marbella area but I can honestly say that the guest relation service provided by Ana Arena Floria during our stay at NH Hotel was the best I have ever experienced in over thirty years. Ana was extremely knowledgeable, helpful yet professional and always ensured that as a guest that I had a very memorable experience during my eleven night stay at this hotel which I did. I could not thank Ana enough, she is an excellent asset to this hotel. Thank you Ana.

Had a fabulous time at this hotel. Rooms look even better than the photos. Superb breakfast with lots of choice. Staff were all friendly and helpful. It’s an easy half mile walk to the beach/promenade area. Highly recommend

I come to the restaurant just because we love the staff so much. Eugenia is so kind with my 6 year’s old son|||Daniel is such a sweet person. Very lovely people. We will be regular clients.

We had a wonderful experience at this hotel. The staff was friendly, the food was delicious, and everything was clean and well organized. A special thank you to Francisco for his excellent service—he was kind, attentive, and made us feel very welcome. We really enjoyed our stay and would definitely recommend this hotel!

This hotel is gorgeous! We stayed for a week and loved every minute. The rooms are really big and beautifully done, very modern and clean. Food was great at breakfast and would recommend the restaurant as well. Great location, there’s a supermarket just 2 minutes away and it’s about a 5 minute walk to the port and all the action. Highly recommend will definitely be returning. Special mentions to Viktor and Francisco for the hospitality

Me and my best friend had an amazing stay here in July 2026. Service is amazing especially the hostess Paola. The rooms are incredible and so so clean. The newly gym here was also a highlight of our stay!! Stunning hotel overall <33

This hotel was almost perfect. Yes the noise from the A7 is constant but it really made no difference to our enjoyment or sleep!|We originally booked as it was close to Marbella arena were we had tickets to see UB40 |Google maps was wrong when it said it would rake 40 minutes to walk, as it’s really close and only a 10 minute walk under a tunnel. |Breakfast was varied and plentiful.|The room was massive with two double beds snd a walk in shower there was a safe, fridge and kettle.|Only problem was that there was no late check out availably.|Well done to everyone at the Occidental hotel

Great location, big rooms, decent breakfast… Nonetheless very noisy from the activity in the lobby to the neighbors walking around…

We had a wonderful stay at the Occidental hotel and truly enjoyed the welcoming, child-friendly atmosphere. The facilities are excellent for families and it made our stay very comfortable and relaxing. All of the staff were incredibly friendly, helpful and always greeted us with a smile, which made a big difference to our experience. We would especially like to extend our sincere thanks to Francisco in the dining area. He was consistently cheerful, attentive and helpful every day and his warm attitude made our meals even more enjoyable. Thank you to the entire team for such a pleasant and memorable stay. We truly appreciate the care and effort shown by everyone. From, Stringer Family Room 2316

Nice hotel, seems like it’s newly renovated, the rooms are kept nice and clean. The beds are pretty good, pretty soft for Spanish standards, but still a pretty firm. The breakfast is very nice, with lots to choose from, cava included. The location is perfect in Puerto banus, right in the middle. There were a lot of nice personell, especially francisco.

I am delighted to say this hotel delivers the best customer services ever! All the staff very respectful and friendly Very professional The hotel itself is amazing big, not noise at night Clean Roma The breakfast it’s delicious, variety of internacional breakfast! This hotel it’s suitable for gals/boys trip and family break Thank you so much Bluebay Marbella to be so kind and helpful . Espana te amo🤍

I was a bit worried about visiting after reading all of the reviews, however my experience was perfect! A lovely room, nice balcony, great food, lovely staff, great pool area and super close to the beach. Perfect for a fussy eater! There was housekeeping everyday, they were very friendly, made the bed and hung up the towels. Plenty of sunbeds. I would definitely recommend! Only downside was they didn’t have sausage and hashbrowns every day, only twice across the week.

BlueBay Banús is marketed as a 4-star hotel, but we’d rate it closer to a 3-star. The rooms were clean but very dated and in need of refurbishment. Don’t be fooled by the photos online—they don’t reflect the current condition of the hotel. The pool area could also be much better, with algae between the tiles, broken and dirty sunbeds, and unclean tables. Breakfast was disappointing and below what we’d expect from a 4-star hotel. Our biggest issue was customer service. We were told we could use the shower room after checkout and understood we could reserve a time, only to be told otherwise. Rather than resolving the misunderstanding, the receptionist manager, Jose, argued with us in front of other guests, which was unnecessary and unprofessional. The hotel is competitively priced, so expectations should be realistic, but basic maintenance and customer service should still be of a higher standard. The location is excellent, but we wouldn’t return.

Food really good, nice selection. Animation team amazing, played some really good water polo and volleyball. And some easy games u didn’t even need to get off ur deck chair play for a chance to win a free drink 🍺😋. Definitely would go again.

Nice place to stay, highly recommended.

I had the best holiday with my partner at the Blue Bay Banus staff were friendly and attentive and our room was fab! The room was absolutely fine! We had a superior room. The bathrooms are outdated however the decor etc of the hotel and the room is of true Andalucían style. We just did bed and breakfast as we went out for dinner however breakfast was also perfect with such a large variety. The hotel is 5 mins walk from the beach which honestly doesn’t feel very long when you walk it and around a 20 minute walk from the marina which again doesn’t feel long at all when you do it. This is such a good spot. For someone who spent a lot of time of this part of Spain growing up I felt right at home.

Had a great stay here with friends in May 2026. Spacious rooms. Comfortable beds. Fantastic staff. Breakfast is great with plenty on offer, maids great and a nice 5 mins stroll to the beach. Food and drink very reasonably priced. 15 mins walk down the front to Puerto Banus or around €10 euros in a taxi. I’d 100% stay here again.