Clínica Premium Marbella [Jacinto Benavente]

Great experience all round at this clinic. Wonderful help from Patricio all the way through, from making the dermatology appointment to helping me with parking and ensuring everything ran on schedule. I was treated by Dr Victoria Alegria Landa, who was super helpful, gave me lots of time, and answered all my questions. I wouldn't hesitate to return to the clinic.

I went there and was referred to a doctor. Dr said have an ultrasound. Then see a general surgeon. This I did. Surgeon said. You have a problem. You need to see a vascular surgeon. And have a ct scan and blood tests. These I had. Made an appointment for a vascular surgeon. 6 weeks was earliest appointment. This was cancelled the day before but rebooked for a few days later. Presented myself. Ask him if he was a vascular surgeon as he didn’t seem to know what he was doing. He said he was not. ( turns out he was a varicose vein specialist Totally inappropriate for my needs)He referred me back to the original surgeon. I have now seen him. He says. I can’t help you. You must see a vascular surgeon. Seems they do not have one!!!!! But they say they will find one. So with tests and visits I have been there 5 times. All I know is that I have a major problem and basically could explode at any time. Not a great way to live. Meanwhile I’m sure they are billing fees to sanitas for unnecessary and spurious consultations. Fee farming is a great sport. Have since seen a top vascular surgeon in London ( self funded). They doubt that I have a major problem in my aeorta as I would be dead. ( and no competent medical facility would let you walk the streets if you had. Immediate surgery required). The worst for the true diagnosis goes on ……..

A clinic that doesn’t live up to its name. I never leave negative reviews. This is actually the first time I do. But this isn’t just a matter of dissatisfaction — this is a case of blatant disregard for the law. I went to Clínica Premium Marbella for a medical test required by my insurance company. After the exam, I simply asked to take a photo of my own medical results, as clearly allowed by Spanish law (Law 41/2002 + GDPR). The answer? A flat-out refusal from the receptionist. I reminded her that this is my personal health data, and that I have a legal right to access it. She smirked, and refused again — even after I showed her the legal texts. No explanation. No justification. Just open contempt for the law and the patient. And this wasn’t even my first bad experience there. A week earlier, during a blood draw at this same center, it took three failed attempts, unnecessary pain, and left me feeling like a test subject. I said nothing at the time. But not this time. Because this isn’t about comfort or competence anymore. It’s about fundamental rights. So I have one simple question for the management of this clinic: 👉 At your so-called "Clínica Premium", is respect for the law optional?

The worst clinic in Marbella. They combine sessions to shorten the treatment and unprofessional. If you have private insurance do not go there because they treat you with no importance as they don’t get paid enough! Waste of patients time

Disgraceful service if you can call it service! No wonder they are having less patients using their facility. I was out there today and none of the seven people managing the counter could be of help. All I needed was to sign a consent form to have a minor surgery done by a dermatologist. Not only did they not provide the form but they had no clue I was there for that procedure which was scheduled for today. I am not going back to Clinica Premium Marbella.

I have been a patient of the Clinica Premium for over 12 years for an evolving Urological issue. I have found the service and advice to be prompt and to the highest standard. Appointments, investigations and surgery have all proceeded without issues and after effects- I could not be more pleased and have absolute confidence in the clinic. Barry P

These people can't even manage an appointment book, if you decide to trust them with your health, good luck to you. Edited after reply received: I'll gladly provide more detail, I arrived for my appointment, presented myself to your receptionist and got told I was mistaken, that my appointment was the next day. Presented myself again the next day, got told my appointment was the day before. There are only 2 people in Spain with my surname, therefore it's impossible to confuse me with another patient. This is my first experience with this clinic, do you honestly think I should trust you with my medical data after his first experience of your professionalism?