Dr. Juan Arocena García-Tapia

Excellent urologist and a divine person. He provides security and confidence from the first moment. He is a professional at the forefront of his specialty, taking care of every detail. I lack the adjectives to describe him. Kind, polite, familiar, sensitive, pleasant, concerned about the patients by facilitating their procedures... If as a doctor he is an eminence, as a person he reaches the divine. I am glad to have trusted my life to him and I consider him my savior.Excelente urólogo y divina persona. Da seguridad y confianza desde el primer momento. Es un profesional a la vanguardia de su especialidad, cuida todos los detalles. Me faltan calificativos para describirlo. Amable, educado, familiar, sensible, agradable, preocupado por los pacientes facilitándoles los trámites... Si como médico es una eminencia , como persona alcanza lo divino. Me alegro haber confiado mi vida en él y le considero mi salvador.Translated commentShow original

I do not doubt his professionalism, but I do doubt his patient care, which left much to be desired and made me feel especially uncomfortable and bad for even having gone to see him. Not that he doesn't charge for every visit. Was the doctor having a bad day or is he just like that whenever he feels like it?No dudo de su profesionalidad pero sí de su atención al paciente que dejó mucho que desear y me hizo sentir especialmente incómodo y mal por siquiera haber ido a verle. Ni que no cobrara cuando por cada visita. Tenía un mal día el doctor o simplemente es así cuando le apetece.Translated commentShow original

Great professional, with a very pleasant manner. I was lost, among incorrect diagnoses. And I am convinced that I am finally in good hands.Gran profesional, con un trato muy agradable. Andaba perdida, entre diagnosticos erroneos. Y estoy convencida, de que finalmente estoy en buenas manos.Translated commentShow original

I hope you haven't learned from your father, Fernando Arocena, who was judged and convicted for multiple medical negligences and medical impersonation at the Policlinica Gipuzkoa. He will be remembered as the cause of great pain to many patients.Espero que no haya aprendido de su padre, Fernando Arocena, juzgado y condenado por múltiples negligencias medicas e intrusismo medico en la Policlinica Gipuzkoa. Se le recordará como causante de gran dolor a multitud de pacientes.Translated commentShow original

He is a complete professional, he operated on my husband and everything was great and the way he treated us was great, I will always be grateful to him.Es todo un profesional, opero a mi marido y todo genial y el trato que tuvo con nosotros genial, le estaré siempre agradecidaTranslated commentShow original

Magnificent professional. Impeccable attention. I will always be grateful for how he treated my mother. Thanks to him, his life changed.Magnifico profesional. Impecable atencion. Siempre estaré agradecidio de como trato a mi madre. Gracias a el le cambio la vida.Translated commentShow original

Terrible patient care, I will never return, they have no manners at all. Despotic, without education.Pésima atención al paciente, jamás regresaré, no tiene educación alguna. Déspota, sin educación.Translated commentShow original