5 Star Tintoreria/Dry Cleaning

They ruined clothes and CUT parts of it to look like clean!!! A DISASTER Never take your clothes in this place!!! I can show pictures RIGHT NOW how YOU CUT a piece of the clothes!! I be there i and be there today too to because you are using the SAME response to EVERY ONE that says that’s your place is the WORST!!! BE BETTER AND FOR SURE SOMEDAY THIS BAD REVIEWS CHANGE. The first picture with spots is how we leave the jacket… THE SECOND ONE WAS HOW YOU GIVE IT TO ME. A blonde woman with shoulder hair. I WAS THERE AND YOU CUT THE INSIDE JUST TO LOOK LIKE CLEAN!!! A disaster

Honestly, this place is a lifesaver. I completely ruined one of my cashmere long sleeves with pizza oil and thought it was a goner. Brought it here along with my suede shoes, and they got the stain out completely. They really know what they’re doing with delicate stuff. Highly recommend!

⭐ 1 star Extremely disappointing experience. A close friend of mine brought in several expensive items for cleaning, including a high-value sweater, and they were returned damaged. Instead of taking responsibility, the staff were initially unapologetic and did not offer any form of compensation. What made things worse was their attempt to "fix" the issue — they actually cut out the lining of the sweater and claimed it was repaired, which only further ruined the garment. The handling of the situation felt careless and unprofessional. Customer service was very poor throughout the entire process — dismissive, rude, and not at all customer-friendly. I would strongly advise others to be cautious when trusting them with valuable clothing.

Amazing result! I highly recommend this dry cleaning 🧼 my closes is like brand new now … just wow 🤩

I was recommended to 5 star cleaning by someone who appreciates dedication to the profession and perfectionism in getting the best results possible as me (almost no matter what it costs in some occasions). I’m actually renovating my house and have a guest room which was not used the last 10 to 15 years and in the 27 years I own my house only approx. for 2 months in total (by careful guests only). So I was heading to 5 star cleaners and being received by the naturally charming lady boss, giving them first, as a test, a delicate bedcover, never cleaned in 27 years, with the age typical dust and insect but almost no wear spots. I asked to clean it so carefully as possible and not to wash it (hot) as an other dry cleaner ruined the curtains of an other room and returned them 10 cm shorter with much lighter colours. Of course they confirmed not to do so, slightly shoked how I could even mention it. A week or so later, I picked them up and could‘t trust my eyes, they were really nearly as new, not shorter, nor longer, no colour fading. At home I compared this bedcover with an other one of the same room and was again completely surprised, the cleaned ones looked like several weeks old, but not 27 years. The second piece I gave them was the bedhead, and again the same perfect result! So it was time for the show down, two curtains of the same room, but with very intensive dust marks on the upper part and very visible water marks of a former leckage on the lower part. No one (!) including me and the 5 star team would have thought that these 27 year old curtains could be cleaned only with a little success. 5 star did it (4!!! times) for 1 price and my curtains were as perfect as the bedcover and bedhead - absolutely unbelievable. I really give them the 7 star rating (from the Burj Al Arab hotel) for dry cleaners (and this not only for the perfection of results, but for the maximum possible natural friendliness of the entire team and greatest price!). Of course they are not cheap, but what would you expect for perfection? A Cucinelli pullover for 100 €, a dior dress for 200 €? It‘ll be fake. I really regret not to have much more to clean right now with 5 (7) star cleaners but will bring all our delicate things from now on from Germany to them. I love your dedication and perfection! If only a handful people would work as you, world would be a better place N.B. Unfortunately I forgot to take pictures of the curtains and bedhead before.