SIXT - Marbella

I had a great experience with my rental car and the agent that helped me. They did attempt to upsell to upgrade the car several times and I declined, but other than that no concerns. Be sure to take photos and video of your vehicle.

The one good thing was that the young lady who worked with us spoke good English. The bad is to expect to be upsold HARD both on vehicle selection and on insurance policies. Also fully expect an ending invoice MUCH higher than originally quoted with several undescriptive line items. The head office support was really no help at all either. We will never use Sixt again!

SCAM WARNING! Fraudulent branch. This is a fraudulent Sixt branch. There are numerous deceived customers in the reviews here, and now I have unfortunately become one of them. They scam everyone using the exact same scheme: they hand over a damaged vehicle, intentionally leaving the scratches off the rental agreement. When you return the car, they photograph these exact scratches and send you a bill. They deliberately do not take "before" photos of the car. Instead, an employee just writes by hand on paper that there are no scratches. They then compare actual digital photos taken AFTER the rental with these handwritten notes made BEFORE. If I had read the reviews here earlier, I would have never stepped foot into this office. I am writing this to warn other potential victims of this scam.

Really bad service. Gave us an "electric car" that we had to charge 3 times for a 2h drive. 30min to charge and we payed 20€ each time.make the maths. The car model wasn’t the one we booked and we called for assistance and we got redirected four times to have the key. Also for the "live agent" we never got connected. We got redirected and hung up on 6 times. I don t recommend.

Everything was absolutely perfect until I got charged additional 250 euro 7 days after rental for so called additional costs for extension of rental. The price of extension was shown and I accepted it and paid for immediately but then I'm charged again. This is literally stealing money from costumer that wasn't aware of additional costs. Its sad because I really enjoyed the whole process from the beginning. I guess I will have to choose Enterprise next time

Sixt are scam artist. they gave me a car filled with dents and then when i returned the car the sent me a damage report thankfully i took pictures before i got the car. They also over charged me...

The staff knowingly lent us a car with defects that were not listed in the contract. They knew it was our first time renting a car and they took advantage of it.