Fnac

A while back I fave this store a 5 star review, as it was in line with my experiences. Not anymore, unfortunately! They somehow marked my order as "picked up at the store" even though I wasn’t in Spain when it was delivered to the store! Not to mention it was supposed to be available for pickup "within two hours", not over a week later. I reached out to them several times to get a cancellation and refund, to no avail… I wouldn’t buy from them anymore, unless absolutely necessary (or they have a very good deal).

Redhead sales lady with glasses is so rude, only wanted to return earbuds and said we can't because it was unsanitary and compared them to "returning underwear" not the same, didn't even want to explain calmly to my father and gave attitude to him, I asked if it was broken, could it possibly be returned but only got "esta roto entonces?" with a tone as a response. I love shopping there for books etc but I probably won't ever buy electronics there "head staff" lady.

Good shop if you are looking vor vinyl or cds but little overpriced.

Legendary customer service!! Luisito was incredibly patient and helpful sorting the tax refund for us.

I got my new phone few years back and a nice gramophone. They have everything there with all possible price range. Shop is equipped with literally everything you need for any taste and budget. It's quite big, so allow yourself a bit of time while buying, staff is rather friendly then techie clinical while helping you which is great.