Norauto Málaga Marbella

They very professional, good prices, speak English and always open. Good location as you can go shopping for for coffee or lunch while you wait for car. Simple but good waiting area too with hot and cold drinks in machine.

Avoid this place at all costs! I brought my car for an oil and filters change. After two hours they told me my car didn’t start because of the problem with the fuel pump. I gave them the car that was fully functioning and they returned to me a piece of metal on wheels. The car doesn’t start and nobody even cares for it. All the time that I’ve spent here they are telling me to wait for some person. And then this person tells me to wait for another person and this goes on and on. This is insane to bring in a car for a simple service and get back the one that doesn’t start. If you value your time and mental health better choose another service station. Norauto and quality service are two different things that don’t combine

I left my car at Norauto Marbella for a simple brake replacement. After more than three hours, I was informed that the car was "ready". Nothing had been done. Their excuse? They claimed the brakes were "too rusty" and impossible to remove or repair. This is coming from a company that calls itself automotive experts. Now the humiliating part—for them. When I got home, I took a basic hammer. Within 30 minutes, the supposedly "impossible" brakes were off and loose. No special tools. No drama. No excuses. Let that sink in: What their "professional workshop" failed to do in over three hours, I solved myself in half an hour. This is not bad luck. This is sheer incompetence. Either their staff lacks even the most basic mechanical skills, or they assume customers are clueless and won’t question them. Both scenarios are unacceptable. ⚠️ Do NOT trust their diagnostics ⚠️ Do NOT waste your time ⚠️ Do NOT leave your car here If a workshop cannot remove brake components and then hides behind excuses, it should not be allowed to touch customer vehicles at all. Avoid Norauto Marbella. Completely.

Very poor and untrustworthy experience. The price for the tire change was agreed in advance at €200, but at payment I was forced to pay almost double. The shop justified this by referring to my signature on a tablet. However, this signature was taken when I handed over the car keys, and no price, contract terms, or agreement details were visible on the screen at that moment. As a customer, I was not given a fair opportunity to review or knowingly accept the final price. The situation was misleading and felt pressuring rather than transparent or honest. I do not recommend this business to anyone who values clear pricing and fair customer service. Be very careful and always demand everything in writing before signing anything.

Over charged for tyres only to find out they’re winter tyres and not sutible. It’s marbella! Why would I need snow tyres? Absolutely disgusting. Go anywhere but here, for your safety. Very poor service, was quoted 1hr for the works but was still waiting 2hrs later. Criminal 🤬